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Testimonials
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"Owning a home is one of life's greatest accomplishments. And being
faced with losing it is one of the most devastating and frightening experiences
anyone can ever imagine. They helped us survive this ordeal and assisted us in
obtaining the desired resolution - saving our home. They handled us in a
judgement free manner and with a level of humanity and compassion which we have
never experienced before during any type of business transaction."
Maria k - Miami, FL
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"When I first came to you, I was feeling as if it was the end of the
world for me. I felt like I had hit rock bottom... My [poor] health caused me to
get behind on my mortgage and I felt like I had no control from that point on.
The more I tried to get caught up, it seemed like I could never get ahead. I was
leery at first... but as I spoke with you and the fear went away. Thank you
Tiara and Jermaine for saving my home! May God continue to bless the both of
you!"
Anthony Lewis - Tuscon, AZ
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"Hi Marcella, ... my case was settled. They gave me an interest free
loan for $10,000 for my arrears, and my payment only went up $100 from my
original payment of $850, which was really cool because the payments had gone up
to $1500 after I had gotten behind on the escrow. PLUS it was only $330 that I
had to give them to process the paperwork, AND I dont have to make a payment
until July 1st! So, I really appreciate everything you were able to do help me
get into such an excellent position with my mortgage company and be able to keep
my home. I really was at the end of my options when I contacted your company. It
was a last-ditch effort because I thought I had done all I could do and that
losing my home was a foregone conclusion. You guys performed a miracle for me.
Thanks! I have and will continue to recommend your company to anyone that will
stop long enough to listen. Thanks a million!"
Michael Grey - Sun City, CA
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"They helped us save our American dream! Without the persistence of
their diligent representatives, Joe Zola and Tiffany Jenkins, our direct
representatives on our behalf, I don't know what we would have done. The lender
didn't want to hear anything we had to say. It wasn't until you stepped in that
they (the lender) were willing to work with us. With the economy and all of its
uncertainties, it's nice to know we had somewhere to turn for a second chance...
and our dream lives on."
Clifford Davison - San Jacinto, CA
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We needed some help stopping our foreclosure and with our overdue mortgage
payments. You stopped our foreclosure in less then a week and helped catch-up
our back payments. I also want to thank the United Way for recommending them;
otherwise we would have lost our home. I would recommend your services to all of
my family and friends!
God Bless You!
Elsa Sanchez and Family
Lubbock, Texas
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From the initial meeting through the follow-up conversations to after closing
our case, your office has been a very professional organization providing honest
opinions (both pros and cons) and strategies for the workout solution all with a
low pressure atmosphere. I would highly recommend anyone looking to get help
with their mortgage problems to at least contact you guys before signing a
contract with any other counseling company or even their lender. You will be
glad you did.
Chris Smalls, VA
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I was referred to your office by my attorney. I was considering filing
bankruptcy and he told me this agency has helped a lot of homeowners keep their
homes. I have to say I was very weary with the advice due to the newspapers
warning people to watch out for phony agencies looking to take their home away
but thank God for my attorney. He assured me they are a housing agency and have
no interest in taking my home and all their services are guaranteed so I have
nothing to worry about. I was very behind in my mortgage payments, being a
single parent; I had to keep my home. I ended up getting a loan directly from
the government that did not cost me anything. There was no interest, no payments
and I had to pay back the government when I paid off my first mortgage, which I
still had 25 more years on. Your staff worked quickly and professionally. I
cannot say enough about you and your staff...
I'm going to recommend them to anyone that needs "real financial
help!" It's good to know there is still a honest company that is willing to
help.
Thank you!
Martha Brady and Children
Raleigh, North Carolina
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I couldn't have been more pleased or impressed with your Agency. The
intricacies of the counseling process, with my lender and the government and me
were handled fairly and adeptly. If I had to single out what impressed me the
most I would have to say that it was the refreshing frankness of our discourse.
Your counselors are straight shooters. They didn't candy-coat the trials and
tribulations of rectifying my mortgage delinquency; rather realistically
explained the possible frustrations and satisfactions that accompany this sort
of undertaking. I will certainly recommend your office to others.
Ann Forrest, Jamestown, NY
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I want others to know my story so they may also be able to keep their homes.
It all started when I had missed a couple of months work due to a serious
illness. I started to look for help and encountered a number of so called
"help" companies who were unsatisfactory and charged their fees up
front." In addition.... Others just didn't provide enough service
information or real contact information for that matter. I shared my problem
with my co-workers and one of them had heard of an agency that could possibly
help me. I called and spoke to one of your representatives, a Ms. Christy Sasser.
She was honest, patient and always available for my request for information.
Christy did everything possible to make this counseling process as smooth as
possible. She informed me of every step I needed to make during the process and
clearly told me what she expected from me. Christy stopped my foreclosure, which
was scheduled three weeks away. I cannot say enough about their service. If you
are experiencing financial hardship, give them a call as soon as you can. If I
had called them earlier, I could have saved myself a lot of headaches.
Mae Karns, IL
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Our attempt to handle or mortgage problem ourselves proved to be inadequate
and frustrating. After months of confusion and misdirection, we contacted your
counseling agency. To this day, we consider ourselves lucky we did. From the
beginning to the end it was a pleasant and professional experience. The cost and
procedures of saving a home from foreclosure were clearly reviewed.
Recommendations were made and explained, but the final decisions were left up to
us. Every contingency was anticipated and planned for. The entire operation was
professionally organized and conducted. The workout program and closing of our
file was amicable and effortless. The end result was a clean smooth process with
little or no problems. We are amazed at the quick resolution involving the
entire case. Without hesitation we would use your services again.
R B. Johnson, PA
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Tracey at your underwriting office provided a take charge service that takes
the worry out of loss mitigation process of saving our home from foreclosure. In
two separate occasions for my wife and I they applied a professional approach
each time. We are very satisfied with your services.
JC & Kathy Sloan, SC
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Falling behind on a home and then trying to save it is frightening. The home
owner is vulnerable to dishonest lenders and investors posing as a phony
counseling agency. It is a high stakes venture into the unknown. Two qualities
in a housing office are absolutely indispensable; Trust and Competence. I hold
your counseling office to be first class in both qualities. I found them to be
both trustworthy and competent professionals. What difference does it make which
counseling office I choose? Well, the difference between losing my home and
keeping it; between a housing counselor who is ill-suited to succeed and a
housing counselor with a high probability for success. Of course, this all
brings us back to Trust and Competence. When the time ever comes again that I
need help with my mortgage problems, I'll call your office right away...
Kyle Evans, Buffalo, NY
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Thank you for all the information and knowledge you passed on to me. I've
visited a lot of loss mitigation sites over the past month, but there is no one
that I have talked to that has even come close to the level of knowledge,
integrity and effort that you put into your counseling firm. Your firm gave me
some tasks to do, to rectify my mortgage delinquency before you would take me on
as a client. I am in the middle of seeing if those things work. If and When the
time comes when I need help, I guarantee that you will be the first person that
I call.
J P. Rodriquez, FL
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